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Day in the life of a tour guide
From WikiEducator
Please note: This site is a "work in progress" and will be available in 2010.
- " Day in the Life of a Tour Guide"
A tour guide (or tourist guide) provides assistance, information and cultural, historical and contemporary heritage interpretation to people on organized tours, individual clients, educational establishments, at religious and historial sites and at venues of other significant interest. They [normally] have a recognized national or regional tourist guide qualification. Wikipedia
This is the last of four courses which form "Introduction to Tourism" a course contained within the Diploma in Applied Travel and Tourism programme. Once all four courses have been completed those enrolled will have gained the New Zealand National Certificate in Tourism (Core Skills) Level 3.
Learning Objectives
Unit Standards linked to this course: US 23766, 23755, 23768, 23764, 23763, 23758, 23759
Scenario
You will be asked to organise tours for conference delegates and display excellent customer service and communication skills.
Administration
This course is used in the following programme:

