Join our WikiEducator discussion group or Register now for free skills training.

From WikiEducator

Guarantee

Image courtesy of ifindKarma

Objective

Unit Standard 23768 – Decribe the legal rights and responsibilities of employees and employers in a tourism workplace

Element 4 - Describe the provisions of consumer protection legislation in relation to a tourism workplace

PC 4.1 - Responsibilites of employers and employees are identified in terms of four privacy principles in the Privacy Act 1993

PC 4.2, 4.3 - Responsibilites of employers and employees are identified in accordance with the Fair Trading Act 1986 and must include evidence of remedies and penalties for two types of breach

PC 4.4, 4.5 - Responsibilites of employers and employees are identified in accordance with the Consumers Guarantees Act 1993 and must include evidence of remedies and penalties for two types of breach

Activity

Task

Mr and Mrs Stewart are sending their personal details to the conference organiser and are concerned about what legal protection exists to cover the security of their information under New Zealand laws. Please provide details of four privacy principles that would be applicable under the Privacy Act 1993.

When they are in New Zealand, the Stewarts are investigating setting up an inbound tour company. As all businesses, including tourism operators, in New Zealand must work within the provisions of the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.

Produce a leaflet describing the responsibilities of employers and employees under both these acts and include details of two examples of breach for each act stating the remedies and penalties for each example. Please ensure the Stewarts will be able to understand the legislation as it applies to the tourism industry.

Resources

• Fair Trading Act - Fair Trading Act

• Consumer Guarantees Act - Consumer Guarantees Act 1993

• Privacy Act - Privacy Act 1993